WATER SERVICES

Ohatchee Water Department stands ready to assist you with your water service needs.

New Service

You may obtain water service by paying a deposit and completing a new service application form at the billing office located at the Town Hall.

For your convenience, you may download the water service application directly here from our website, complete it and bring to our office located at 7801 Alabama Highway 77, Ohatchee, AL  36271.

Meters are billed on a monthly basis.

Link to :

APPLICATION FOR SERVICES

Cancel Water Services

If you would like to cancel your water services, please contact Donna Deese at 256-689-0436 and she will be happy to assist you.

Link to:

Water Rates

Reconnect Policy

Billing begins when the meter is set or unlocked.  Since service is now available, a minimum bill will be charged each month even if there is no water usage.  Meters are read and billed monthly, stating the amount due, the delinquent date and the delinquent amount.  Bills are due upon receipt and delinquent after the 15th.  Bills not paid by the delinquent date will be charged a 10% penalty.  If payment is not received by the last day of the month, the meter will be locked; a collector will not come to the door to collect.  After the meter is locked, the past due amount must be paid plus a $50 reconnect fee. This must be paid in cash, certified check or money order.  A returned check is regarded as an unpaid bill. The customer will be charged a $35.00 service charge each time a check is returned.

PAY YOUR BILL

For your convenience, Ohatchee Water Department offers the following payment options.  You may pay your bill in our office, through the mail or by utilizing a bank draft service.

In Person

Drop by our office during normal business hours of 8:00 AM – 4:30 PM Monday through Friday.

By Mail

You may mail your payment to Ohatchee Water Department at 7801 Alabama Highway 77, PO Box 645, Ohatchee, AL  36271

OR

There is a dropbox for after hours payments.  All payments deposited in dropbox should be in a sealed envelope.

OFFICE HOURS ARE 8:00 A.M. TO 4:30 P.M.

If you have a problem to report after hours, please call 256-283-3074.

Donna Deese

ddeese@townofohatchee.com

256-689-0436-phone

256-892-1208 - fax

Hours of Operation:

Monday-Friday 8:00 a.m. -4:30 p.m.

 

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